A new frontier

This month was a watershed mark for me as a trainer-The new ERP project was in place and the training began to introduce the system to a waiting community. I felt a little unsure of the effectiveness I could bring to training staff and faculty in the new system but after two sessions, I realized that those staff and faculty facing me needed someone to help them transition into the new Banner system. At that moment, all of my own insecurities fell away as I felt a great opportunity to demonstrate the mission that I had vowed to uphold-to be that human link to technology and to do what was necessary to give them a sense of confidence in the new frontier...